![]() At this stage you can close the 'Zeppelin Wireless Recovery' web page, even if it appears to be active. Once the firmware has been successfully updated, Zeppelin Wireless will restart and the LED should eventually change to pulsing green.The process will take between 5-10 minutes to complete, with the indicator remaining solid yellow throughout. Click on the ‘ Upload’ button to begin the recovery process.Click on the ‘ Browse’ button on this page, and select the file downloaded at step 1 above.The ‘Zeppelin Wireless Recovery’ web page will open. Once connected to the 'Zeppelin Wireless Repair' network, open a web browser on your computer and in the address bar type '192.168.10.1'.Connect to this ‘Zeppelin Wireless Repair’ network. This can be seen as an available Wi-Fi network from your computer. When the indicator displays solid yellow, a ‘ Zeppelin Wireless Repair’ network will be made available to connect to.NB: If the LED indicator does not change to solid yellow after one minute remove the power cable, wait for ten seconds, and whilst pressing and holding the power button at the rear of the speaker, insert the power cable. Ensure Zeppelin Wireless is connected to power and the LED indicator is displaying solid yellow.If using Internet Explorer, the firmware file type will not be recognized and will therefore not open correctly. Firefox, Safari, Chrome) to access this webpage and download the firmware file above. NB: Internet Explorer users will need to use an alternate web browser (e.g. ![]() Save the file to a memorable location on your computer, as you will need to select this file to upload onto your Zeppelin Wireless shortly: From a Mac or PC click on the link below to download Zeppelin Wireless firmware.You have been advised to do so by either a member of Bowers & Wilkins customer support team, or via the Bowers & Wilkins Control app. Your Zeppelin Wireless has become unresponsive, with the LED indicator either displaying solid yellow, solid white or fast flashing red. IMPORTANT: The below instructions should only be followed if at least one of the below criteria has been met:
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